Cancellation of the online orders is permitted handiest until 10 am for orders positioned previous to this time of the identical day or within the preceding 24 hours (put up 10 am of the preceding day). Post 10 am orders are processed for select out up. Once the orders are dispatched out for selecting up they can’t be cancelled beneath Neath any condition. Being the fit for human consumption products, we can’t use the goods after its cancellation.
OVIA FOODS Private Limited requests its treasured clients to word that they’re prone to make the total charge for orders that have been procured primarily based totally on their order. You can not deny the receiving and additionally you will nonetheless be prone to make the charge.
In case we acquire a cancellation note from you inside 24-HRS of setting the order and the order has now no longer been processed via way of means of us. we can be greater then glad to cancel the order and refund the complete quantity to you within 10 – 15 days. We will now no longer be capable of cancel the ones order which have already been processed and shipped via way of means of us.
Policy of Refund
Though we try to present you a excellent consumer enjoy every time you keep with us, if in any respect you aren’t 100% happy together along with your purchase, you may go back your order for a complete refund. All you want to do is drop an e-mail at orders@oviafoods.com within 7-10 days, from the date of delivery. Return of merchandise could be commonplace most effective if the product is in right condition.
However, if a consumer paid two times for one transaction, the transaction quantity could be refunded through identical supply within 15-20 running days.
Policy of Return/Replacement
We at OVIA FOODS Private Limited agree with in retaining our pricey clients glad and glad with all their reports with us. Never the much less in case you need to make a few returns, we make sure you a trouble loose and an smooth go back policy. You can go back your product within 7 days. The consumer has to undergo the value of go back at the same time as sending the faulty products.
If you’ve got got obtained a harm product, please provoke a go back on our internet site inside three days from the time of delivery. We will update it within 7-10 operating days at no greater value.
